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Rubicon and Six Sigma
We’ve been actively involved in applying and training people to apply the fundamental principles of Six Sigma since 1994. In fact, many of the team were involved in kick starting Six Sigma in General Electric, back in the day!
Having cut our teeth on Six Sigma at GE, we have to gone on to educate, coach and apply Six Sigma in Healthcare , Vehicle Leasing, Telecommunications, Financial Services, Global Logistics, Pharmaceutical, Insurance, Legal and Food Retail organisations – so it’s fair to say we know our stuff!
Talking of stuff…
“The hard stuffs the easy stuff, the soft stuffs the hard stuff –continuous improvement is 90% a people deal” |
We couldn’t have put it better ourselves! Plus, we can’t think of a single example of where we haven’t found this to be true since 1994! So that’s why, from the humble beginnings of Rubicon way back in 1998, we’ve made it our mission to make the Six Sigma approach and supporting toolkit accessible, meaningful and relevant to everyone we shared it with…we’re very big on Practicality, a fact that is reflected in the feedback we get from our clients and all of the participants on our training programmes:
“Thanks for making what we all thought would be a very dull subject so interesting and relevant to
our work”
“I really like the way you make understanding the concepts and tools fun”
“Thanks for one of the best programmes I have ever attended (and I’ve been trained by most of the
big boys!)
“Thought I’d wouldn’t get Six Sigma, never mind have great fun learning it - Can’t wait to apply the
tools”
“Andy is very pragmatic and practical in his approach and has the ability to get to the root of the
issue through engaging people effectively and helping them overcome barriers. I would recommend
Andy as a practitioner, trainer or coach and am confident he would add value to any organisation
that contracts with him & his team."
Technically
Statistically speaking, Six Sigma is rigorous improvement methodology, developed by Motorola, to reduce the variation in business processes, so that they deliver closer, and more consistently, to the customer requirements. A business process that has achieved a performance of 6 Sigma would mean that the process would yield only 3.4 defects (errors against the customer requirements) per million, or in simpler terms it would have a 99.9997% success rate.
Basically
The backbone of Six Sigma is a logical, yet robust 5 step approach to Improvement… referred to affectionately as DMAIC (dee may ick) |
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The 5 steps provide you and your organisation with a new approach to understanding your business processes, along with a pragmatic and proven toolkit to improve outcomes of your journey from “problem” through to “Solution” and beyond. The 5 steps approach will enable you to:
D DEFINE what your business problem really is
M MEASURE the size and magnitude of the real problem
A ANALYSE the true root cause(s) of the problem
I IMPROVE against the true root cause(s) through a range of quantifiable solutions
C CONTOL the implemented solution, ensuring you ‘Hold the Gains’ |
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Practically
On a day-to-day basis Six Sigma:
Instils a new way of thinking and working for everyone
Provides you and your organisation with a robust improvement toolkit
Makes your ‘problems’, as well as the results of your efforts to solve them, more measureable
Delivers tangible financial & behavioural results
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